SmartDraw questions & answers

Draw charts, diagrams, floor plans, maps, etc. with professional quality
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Answer by Akash Shah

To get help with SmartDraw, you can visit the official SmartDraw website and look for their support section. There, you should be able to find tutorials, documentation, and contact information for customer support.

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Question by Guest
77 views
August 22, 2022
Swati Dubey
Answer by Swati Dubey

Yes, you can move the whole diagram in one move with all elements together.

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Question by Wanda Ledbetter
84 views
February 20, 2022
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Answer by Ashish Bajaj

As for the question, to put dimensions inside a room in the SmartDraw program for Windows, you can use the "Dimension" tool which allows you to add dimensions to various objects within your drawing. To place dimensions inside a room, select the "Dimension" tool, click on a wall or any other element you want to dimension, and then click where you want to position the dimension line.

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Question by Vicky 5
867 views
January 28, 2011

I'm using SmartDraw 2010 software. If I click the engineering diagrams they are not loaded (it shows an "Unable to download" error). I need to work every time with an Internet connection. I want to work without Internet connection. Can you help me?

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Answer by Dan Angel

Unfortunately, as you can see in the Internet Connection section from the official web page, SmartDraw will need to be able to connect to Internet in order to use it with all its functions. I suggest you contact the developer for further information. You can get in touch with them using the How to Contact Us page.

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Question by Elizabeth 3
464 views
January 3, 2012
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Answer by Robert Polubinski

SmartDraw is not a document editing application. It allows you to import various office documents to create flowcharts using different graphic elements and symbols.


If you want advanced OCR recognition software, you can try ABBYY FineReader to scan documents and edit them.

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Question by Orville Barker
247 views
March 25, 2016

It says the free version has expired. It used it for about an hour the night I downloaded it. I use to unwind from the day (sort of relax therapy). Saw the ad for free and simple to use. i am not a design person or builder. Just like drawing things. Did I miss something when I downloaded it or is this not a free smal design program?

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Answer by Alex Urbach

Based on the details found on the official website, the application is on a Shareware license, which means you can test it for 7 days, and then it needs purchasing. No, SmartDraw is not a free application ,because it needs to be bought in order to enjoy the full version.


I downloaded the installation package and was greeted with the image you see below. I have 7 days to test it, and then it won't work anymore.

Click to viewenter image description here

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Question by Vicky 5
229 views
January 28, 2011

I'm using SmartDraw 2010 software. If I click the engineering diagrams, then it doesn't load (it shows error like unable to download) every time I work with the Internet connection. I want to work without Internet connection. Is there any possibility to work without Internet connection?

Stephen Prastman
Answer by Stephen Prastman

Apparently, the software requires the presence of the Internet Connection in order to work properly. I have found this information on the official website of the developer. I recommend checking the whole story related to the Internet connection and SmartDraw application using the following URL: http://www.smartdraw.com/support/firewall.htm

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Question by Guest
222 views
January 6, 2010
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Answer by Sean Hill

Try using Revo Uninstaller. Even if it can't uninstall the application normally, it will force it to uninstall by wiping out all traces of its presence from the system.


After that, try running AdwCleaner to make sure that there are no leftover rogue registry keys or toolbars in your system.

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Question by Guest
49 views
October 19, 2021

I can’t get the drawing to go to the edge of the rulers.

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Answer by Akash Shah

To get the drawing to go to the edge of the rulers in SmartDraw for Windows, you may need to adjust the page settings or the layout options in the program. Without more specific information, it is difficult to provide a precise solution. However, you can try exploring the program's settings or consult SmartDraw's user guide or support resources for more detailed instructions.

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